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ISD Scotland better information, better decisions, better health


Quality Indicators

NHS National Services Scotland ISD Scotland & NHS National Services Scotland


The developments for the Quality Indicators service area arise mainly from the Quality Strategy:

Quality Hub

The Quality Hub is a combination of human and software resources to support quality improvement activity throughout NHSS. The three organisations that form the Quality Alliance each has a responsibility for one of the three components: the provision of learning resources led by NHS Education Scotland (NES), a communications and coordination role led by Healthcare Improvement Scotland (HIS) and the key role of our service area within ISD is to provide support for measurement activity.

For more information see the Quality Improvement Hub website.


We recognise that there is a paucity of audit data on the management of patients with medical conditions so we have produced, in conjunction with our colleagues in Health Improvement Scotland, a Medical Profile that is similar in design and function to the Surgical Profile. For more information see Profiles.

Quality Improvement National Reporting Tool

Information Services Division (ISD) as part of the HUB collaboration is tasked with developing and maintaining a national reporting tool that will support the measurement and monitoring of progress of a range of Quality Improvement Indicators and Outcomes. The reporting tool will be an integral part of the HUB and will initially provide support to the Scottish Patient Safety Programme and the Leading Better Care - Clinical Quality Indicators Programme. The system will replace some of the functionality currently available within the Institute of Healthcare Improvement (IHI) Extranet but the key functions will be to extract data electronically direct from local Health Board Quality Improvement Systems and to provide Health Boards and other key stakeholders with a series of predefined standard reports.

© ISD Scotland 2010
Information Services Division,
NHS National Services Scotland,
Gyle Square,
1 South Gyle Crescent,
Edinburgh EH12 9EB,
Tel: 0131 275 7050  
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Working at the very heart of the health service, NSS delivers services critical to frontline patient care and in support of the efficient and effective operation of NHS Scotland. Visit the NSS Website for more information