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ISD Scotland better information, better decisions, better health

Local Intelligence Support Team

Health and Social Care

NHS National Services Scotland ISD Scotland & NHS National Services Scotland

Local Intelligence Support Team (LIST)

Sourcing, linking and interpreting data is key to understanding and projecting patterns of service demand. Providing such insight delivers better plans, designing improved service user pathways and health and social care excellence.

If you are interested in a general discussion on how LIST can serve your needs please contact us.


Click here to find out more about our recent Gathering Event: Intelligence into Action: the key to improving outcomes.

Working with Health and Social Care Partnerships

ISD's LIST places information specialists on-site within Health and Social Care Partnerships. Through LIST our partners gain access to a wide range of services to help inform an evidence base for decision making. These include outcomes monitoring, benchmarking, data validation, dataset design, statistical analysis, interpretation, data visualisation and data management.

The types of work that LIST have been involved in can be accessed via our Product Catalogue
Note: Requires IE10/Chrome/Firefox/Safari to view

How can we help?

Scroll through to find out more about what our team can do to support you in understanding data and how to use it more effectively.

Some of our early work is showcased in the following videos:

Accident and Emergency


Releasing Time To Care

Third Sector

Our Team can help with:

  • Locality analytics (visualisation, demographics, trend analysis, forecasting, profiling and targeting of patient/client population)
  • Dataset development and information management (health and social care data linkage and integration)
  • Local training and skills transfer
  • Specialist skills (public health, governance)

Midlothian Wellbeing Service

Working with Community Planning Partnerships and Local Authorities

We have examples of work that we have progressed in collaboration with a number of Community Planning Partnerships and Local Authorities, for example,

  • Analysis of local authority homeless housing records, community and health datasets to inform change.
  • Linking mental health data from the third sector to social care and health data to show effective interventions.
  • Customer insight analysis to understand how citizens use local services.
  • Assessing data quality, data cleansing and data management services
  • Tailored local needs assessments.

Local Intelligence Support Team LA CPP engagement leaflet.pdf Download PDF file [1mb]

Working with Third Sector Partners

LIST has been working with a number of Third Sector organisations in varying capacity, for example:-

  • ALLIANCE - Dementia Carers Pledge Project
  • Edinburgh Voluntary Organisations' Council - Safe Steps
  • Glasgow Council for the Voluntary Sector - Community Connectors
  • Leuchie House Respite Centre, North Berwick
  • McMillan Cancer Care Pathways, Dundee
  • PKAVS - Pathways Project (Perth & Kinross Association of Voluntary Services)

We are keen to forge links with other Third Sector organisations and explore how we can link services to enhance the lives of the people that these organisations work hard to support.

Working with GP Clusters

The LIST service is expanding more formally into Primary Care to support Cluster Quality working, in particular intelligence led influence and decision making. The expanding service will build upon the existing team skills and technical infrastructure. The future aspiration is an intelligence led service which is joined up across health and social care including GP Practices and GP clusters.

October Update on LIST

Supporting Primary Care & GP Cluster Information Needs Across Scotland Download PDF file [288kb]

For more information about our general support please see the following leaflets:

Suppporting Primary Care leaflet Download PDF file

For details of some of the early work we have been involved with see the attached leaflets:

Inverclyde GP New Ways Pilot Download PDF file [191kb]

Recent work undertaken by LIST across Scotland Download PDF file [435kb]

Where we Work

LIST is providing local intelligence and support to all of the Health and Social Care Partnerships in Scotland with really promising results. We are also in the early stages of engagement with a number of Community Planning Partnerships, Local Authorities and Third Sector organisations. The link below provides the contact details of the LIST member working in your area.

Who LIST is working with? Download Excel file [19kb]


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Information Services Division,
NHS National Services Scotland,
Gyle Square,
1 South Gyle Crescent,
Edinburgh EH12 9EB,
Tel: 0131 275 7050  
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