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Programme Documents

Equality and Diversity

NHS National Services Scotland ISD Scotland & NHS National Services Scotland

Programme Documents

Information Actions and Provisions to Support the Patient Journey Report

The report will be presented at the Public Health Conference 10th & 11th November 2011.


The national Improving Equalities Data Monitoring Action Group facilitated by NHS Health Scotland and ISD supports NHS Boards in the gathering, sharing, analysing and interpreting of equality information. The work is divided into three areas:

  1. Improving ethnicity data collection, monitoring and using equality information
  2. Communication that has produced patient focused information about giving additional personal information to the NHS
  3. Identifying a List of Actions and Provisions to support the patient pathway.

The Information Actions and Provisions to Support the Patient Journey Report Download pdf file [100KB] was developed in partnership with NHS Boards, some service users and some voluntary groups to identify a comprehensive list of actions and provisions to support patients and assist health service staff to record and share information in a consistent way about the support needs patients have when using health services. If you have any questions or would like to make any comments about the Report please contact Michael Tornow on 0141 354 2917,

Read Codes

NHS Health Scotland are still progressing the collection of equality data to support the patient journey. Read Codes Download Excel file [40KB] have been developed to support the findings of the Report.

Currently three Health Boards are exploring the usefulness of the Read Codes with some of their primary care colleagues and will feedback to the national Improving Equalities Data Monitoring Action Group

If you have any questions or would like to make comments about the Read Codes please contact Murray Bell on 0141 282 2025, and/or Helpdesk 0131 275 7283, Tue-Thurs 9-5pm,

Work Plan / Business Plans

Work plan/Business Plans set out the how the Vision and how the high level objectives will be met year on year.


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