Working with the Information Services Division
There are a wide range of career opportunities within the Information Services Division (ISD). ISD is proud to be is an equal opportunities employer and we employ a diverse workforce. We are committed to developing our staff and you will have access to a wide range of learning opportunities. ISD has offices in Edinburgh and Glasgow but also have staff working in NHS Boards and local authorities, Scottish Government and with academic partners. We offer staff the opportunity to move around different areas of work within the organisation.
Working with the Information Services Division (ISD) is an opportunity to use your analytical skills to help others by supporting the effective delivery of health and care services in Scotland. The data that we analyse helps to understand the lives people lead and how this can impact on health and life chances.
There are many different analytical opportunities within our organisation. Good analytical skills are of course important but we also want people who can develop the ability to understand complex systems and come up with ways to answer difficult problems. ISD is helping customers to get the most relevant and useful information from the data they already hold.
Here are some quotes from our analyst staff.
"I moved into the NSS Discovery product team and was tasked with developing a methodology for identifying which hospitals could reasonably be compared with each other.
There were already suggested methodologies available but I was given the freedom to forge my own path. I led on getting data from NHS England into the NSS Discovery system, not just administratively but also analytically as we mapped variables from one dataset to another. Depending on the projects you get involved in expect far more contact with NHS Boards, other outside organisations and other teams within ISD."
Senior Information Analyst
"Being an analyst doesn't, as many might imagine, mean that my entire time is spent at the computer screen looking at data (although there is a fair degree of that!) In fact, my current role is within a relatively small multidisciplinary team, and for that reason I'm able to get involved in many other aspects and I'm encouraged to offer any ideas or thoughts I have about the project we're working on. An important element of my role involves going out to NHS Boards and showing them what their information looks like and helping them to enhance their use of measurement to aid improvement, using their own real-time data. I have recently developed my skills using Tableau, which is a visualisation tool that is beginning to transform the way information is presented. Through the use of Tableau I have built indicators for our flagship benchmarking product, which is now available to the wider NHS community. This role doesn't come without its challenges but overcoming these can be very rewarding."
Senior Information Analyst