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ISD Scotland better information, better decisions, better health

About ISD


NHS National Services Scotland ISD Scotland & NHS National Services Scotland


ISD Scotland is committed to meeting the needs and preferences of our diverse customers and stakeholders. We have made every effort to ensure that the ISD Scotland web site is as accessible as possible.

We have followed the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) by using accessible technologies and access techniques. At 12 July 2011 the achieved WAI 'AA' compliance1.

1 Some known issues around the general accessibility of tables still exist and we will continue to make these as accessible as possible. If you have any problems with accessing content please use the contacts list to find the contact for that section to arrange an appropriate version of the information.

WCAG 1.0 AA Acessibility  Valid XHTML 1.0  Valid CSS

Further information on how we are making our website acessible.

Downloadable Documents

New downloadable documents in PDF format which are added to the site follow the best advice on Accessible PDF's from Adobe. We are gradually converting older PDF's to Accessible versions.

It is our intention to provide the following information for all links to downloadable documents on this site: type and file size.

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NHS National Services Scotland Race Equality Scheme

ISD Scotland is committed to the NHS National Services Scotland Race Equality Scheme. As part of this action plan and in terms of incorporating 'diversity' into the way we work, we can make arrangements for translating information supplied in NHS NSS publications.

If you would like to view an item in a different language, large print or Braille (English only), or would like information on how it can be translated into your community language, please phone 0131 275 6665.

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Printer Friendly Versions

A printer friendly version style sheet is applied to this website and all pages will automatically print using this.

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Problems Accessing Documents

If you have any problems accessing the documents published on this website, please contact us and we will supply you with the document in an accessible format.

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Access Keys

To aid those using a screen reader or a talking browser or any user agents that support access keys, quick access to the main navigation links are provided via the keyboard using keys based on the the UK Government Access Keys system.

These access keys provide a quick way to navigate round the site without using a mouse.

1. Hold down

  • 'Alt' key if using Internet Explorer for Windows
  • 'Ctrl' key if using Mozilla/Firefox, or if using Internet Explorer or Safari on a Mac
  • 'Shift' and 'Esc' together if using Opera (note Opera ignores numeric Access Keys)

2. and simultaneously select a key from the list below

3. then press 'Enter' if using Internet Explorer for Windows PC - other browsers go to the page immediately.

  • 0 - Access Keys/Accessibility Statement
  • 1 - Home
  • 3 - Site Map
  • 8 - Terms & Conditions
  • A - About Us
  • C - Contact Us
  • D - Data Protection
  • F - Freedom of Information
  • I - Information
  • M - myISD
  • S - Skip Navigation
  • T - Statistics
  • V - ISD Services
  • Y - Copyright Notice
  • Z - A-Z Index

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If you intend to revisit a page on a regular basis we recommend that you add the page address to your browser Favourites list or bookmark within myISD.

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© ISD Scotland 2010
Information Services Division,
NHS National Services Scotland,
Gyle Square,
1 South Gyle Crescent,
Edinburgh EH12 9EB,
Tel: 0131 275 7050  
Contact Us

About Information Services Division | Contact Us | Accessibility | Complaints
Copyright | Terms and Conditions | Privacy | Freedom of Information

ISD is a division of NHS NSS
Working at the very heart of the health service, NSS delivers services critical to frontline patient care and in support of the efficient and effective operation of NHS Scotland. Visit the NSS Website for more information